Data processing, GDPR and Privacy policy

This document explains the procedure of collecting, using, sharing, storing data and disclosing user personal information. User data belongs to the user. You can change your privacy settings in your account or specific folder settings.

All user personal data stored in the service is protected in accordance with the laws of the European Union.

When using the service, this web site or applications, user agrees that Files.fm Ltd. carries out the processing of the respective user’s personal data within the meaning of the EU General data protection rules.

User data processing goal: To store and process user data according to his wishes, for example, for storing a photo, video, audio, text file or backups or for providing users a content sharing functions.

  1. Files.fm stores and processes data, files and certain user information, linking them together with personal data and activity data, if necessary. We inform users of the platform about changes or news to the registered e-mail.

  2. The platform uses unique user IDs and cookies to authenticate and authorize users, devices, to ensure the usability of the service, such as control who can access files. IT systems keep logs of the web browser used, the links visited, the operating system and the IP address so that you can keep track of server and software activity, debugging and similar.

  3. The platform requests and stores information that proves your identity, using data such as name, address, date of birth, telephone number or e-mail address to make it clear who owns the files and can restore access if necessary (for example, email does not work). If you authenticate with a social networking account, with your permission, the Platform can access your profile information.

  4. The system does not collect personal information and does not register all actions performed without a rational reason or the user’s own request. We use web analytics to know how many users visit the service and which links are opened.

  5. System data account holders may also be able to store information about children. If you are aware that such data is being misused, please contact us immediately via the contact form or support email.

  6. We may store your specified geographic location.

  7. You can sign into your account to see any personally identifiable information we have stored, such as your name, email, address or phone number. You can also contact us by email to request to see this information. You can change or delete this information via account settings.

  8. We store personal data for an indefinite period of time - as specified by the user, or is it necessary to maintain the service and audit log.

  9. We generally do not share personally identifiable information (such as name, address, email or phone) with other companies.

  10. Ad companies may use and collect anonymous data about your interests to customize content and advertising here and in other sites and applications. Interest and location data may be linked to your device, but is not linked to your identity. Check to see company privacy policies and opt-out choices: Google Adsense.

  11. Your usage and location data can be used to link them to a particular device from which you work.

  12. If you have any questions or concerns about our privacy policies, please contact us: https://files.fm/contacts

  13. If you have given us contact information but do not want us to contact you with promotional or marketing information, you can opt-out by using Your profile settings under “My Account” tab. Please allow sufficient time for us to process your request.

  14. Analytics companies may access anonymous data (such as your IP address or device ID) to help us understand how our services are used. They use this data solely on our behalf. They do not share it except in aggregate form; no data is shared as to any individual user. Check to see company privacy policies that govern their use of data: Google Analyticcs, Facebook Insights.

  15. We take reasonable steps to secure your personally identifiable information against unauthorized access or disclosure. We encrypt transmission of data on pages where you provide payment information. However, no security or encryption method can be guaranteed to protect information from hackers or human error.

  16. Information we collect may be stored or processed on computers located in any country where we do business or where service user is located.

  17. To operate the service, we also may make identifiable and anonymous information available to third parties in these limited circumstances: (1) with your express consent, (2) when we have a good faith belief it is required by law, (3) when we have a good faith belief it is necessary to protect our rights or property, or (4) to any successor or purchaser in a merger, acquisition, liquidation, dissolution or sale of assets. Your consent will not be required for disclosure in these cases, but we will attempt to notify you, to the extent permitted by law to do so.

  18. This privacy policy was last updated in 2022 and is valid until further notice. We will notify you of any changes in the Privacy Policy section of the platform’s website or send a notification to the registered email address of the user’s account. For this and other rational reasons, it is not possible to opt out of the platform’s informational messages, for example, about deleting data.


Frequently Asked Questions and Most Important Aspects

You and those whom you have given access to. In certain cases, also Files.fm employees, if it is necessary for the direct work duties - maintenance of the system or at your request.


Cookies and how we use them

This policy details how Files.fm uses cookies. If you visit our websites and your browser settings accept cookies, we consider this as acceptance of our use of cookies.

What are cookies and how do they work?

Cookies are small files that are sent to and stored in you computer by the websites you visit. Cookies are stored in your browser’s file directory. Next time you visit the site, your browser will read the cookie and relay the information back to the website. To learn more about these technologies and how they work, please see e.g. allaboutcookies.org.

How we use cookies?

Files.fm uses cookies to offer you a smoother experience. Cookies are used for the following purposes:

Basic functions
These cookies are essential for running our web sites and are the key to providing you a seamless experience. You can navigate uninterrupted e.g. by remembering language choices you’ve made and by preserving authentication to secure parts of the domain. These cookies also remember folders that you have uploaded and allow you to operate with them with additional permissions.

Site improvement
These cookies enable us to improve our websites by looking at how they are used. We do analytical research to understand how users use our website, e.g. which buttons or links are clicked.

Advertising
Advertising systems use cookies to provide you a dynamic and relevant ads to display. Currently, advertising personalization service provides Google AdSense (more info here).

How can I manage cookies?

You can review the options available to manage cookies in your browser. Different browsers use different ways to disable cookies, but they are usually found under a Tools or Options menu. You can also consult the browser’s help menu.

How long do we keep the information?

It depends based on the type of cookies. Session cookies expire when you close the browser. Persistent cookies have typical expiration dates ranging from two months up to a year.